News & Events
Interact and Aculab announce upgrades to their cutting edge VoiceXML technology
15th July, 2009, Milton Keynes, UK - Aculab, a leading provider of enabling technology for the communications market and Interact Incorporated, enabler of premium voice and data solutions for worldwide carriers and enterprises, today announce their renewed committed partnership and enhancements to Interact's Prosody-integrated VoiceXML/CCXML-based interpreter SPOT.
For developers of VoIP and PSTN telephony solutions, Aculab's Prosody product range provides feature rich and high density media processing, call control signalling and digital network connectivity. Unrivalled in the market place and with an unprecedented feature set and price performance, Prosody X has been widely adopted by many companies worldwide.
Prosody X together with Interact's VoiceXML/CCXML-based interpreter provides carriers and enterprises with an advanced and cost-effective way of handling day-to-day operations such as:
- Audio conferencing
- ASR/TTS via MRCP
- SMS
- Geographical locator
- Find me/follow me
- Voicemail/unified messaging
- IVR/auto-attendant8
- Outbound dialing
For over 27 years, Interact has provided high performance telecommunication solutions to operators and enterprises throughout 28 countries across the globe. Aculab, with over 30 years of experience, also provides a mutual level of stability, continuity of ownership, and strategic direction. This experience combined with over 15 years of partnership guarantees our customers' long term success in an ever changing market. "In today's slowing economy, it is imperative for organisations to utilise advanced yet efficient and cost-effective solutions to deploy next-generation services at a minimal Total Cost of Ownership." Stated Greg Gissler, Founder, VP, CTO of Interact Incorporated. "Together, both Interact and Aculab's long term proven track records in the industry ensure our customers receive world class products and unparalleled support services, enabling them to bring new and innovative solutions to market in a timely manner."
When looking to improve VoiceXML performance, why build a VoiceXML/CCXML based interpreter yourself or trust slow open source, when Aculab's Prosody product range integrated with Interact's SPOT V6.12 can provide a robust, cost-effective alternative.
SPOT V6.12 enhanced features include:
- A simplified user interface for download and software installation
- IP-address aliasing for additional/improved application failover/redundancy support
- Updated error messages and CX/Caper logs display line numbers to identify location of error and document position offering a more efficient method to finding document errors
- CGI install enabling custom behavior in applications
- SIP T termination adds ISUP information to SIP messages
VoiceXML/CCXML enhancements include:
- Consultation transfer (VoiceXML 2.1)
- Unique sessionid for CCXML and ability to query active sessionids in the event of failover
Interact's VoiceXML/CCXML based interpreter SPOT, integrated with Aculab's Prosody line is available immediately, enabling operators worldwide to take advantage of the endless voice and data service offerings made possible through Aculab and Interact. "We are excited by the partnership with Interact, which means that we are able to offer our customers what we firmly believe is the most scalable, high performance VoiceXML/CCXML solution available today. The SPOT and Prosody X combination provides a distinct advantage to platform and solution providers who are looking for a standards-based alternative to proprietary APIs with zero performance limitations", stated Chris Gravett, Sales and Marketing Director, Aculab.
About Interact:
Interact Incorporated is an innovative software company dedicated to developing high performance communication solutions for enterprises and operators worldwide. Since our inception in 1981, it has been our goal to create customizable, open, and portable components and solutions that exceedingly surpass industry standards. With decades of experience and continued evolution, Interact is equipped to provide cutting-edge products and solutions to customers across the globe.
Privately held Interact Incorporated is headquartered in Lincoln, Nebraska, with a Research and Development facility in Austin, Texas, as well as a regional sales office in Phoenix, Arizona.
For more information, please go to www.iivip.com
Contacts
Douglas Page
Manager of Global Sales, Interact Incorporated
1225 L Street
Suite #600
Lincoln, NE 68508
USA
Ph: 1.800.242.8649
Fax: 1.402.476.7473
E-mail:yeswecan@iivip.com
About Aculab
Aculab enables developers and systems integrators to produce a variety of high performance communications solutions. Aculab's product portfolio offers an exceptional mix of capabilities that are easy to integrate and bring real value - reduced costs, increased customer satisfaction and competitive advantage. A complete range of open standards building block technologies for use within telco or enterprise environments, as well as essential support services, are offered. Products include media resources, digital network access, VoIP, fax, speech processing and conferencing. Support is available to help developers through each stage of their product's life cycle including pre-sales consultancy, technical support, training and marketing.
Aculab's head office is located in Milton Keynes, UK with offices in the USA, Germany and Australia.
Contacts
Soma Deshprabhu
Aculab
Telephone: +44 (0)1908 273827
Email: soma.deshprabhu@aculab.com
www.aculab.com
