News & Events

Interact and Aculab Strengthen Partnership as the Popularity of VoiceXML Technology Grows

Interact’s VoiceXML/CCXML based Interpreter SPOT and Aculab’s Prosody X together enable high-density carrier-grade voice application processing with an extremely cost-effective solution for communications service providers and enterprises.

Lincoln, NE USA-November 13, 2008- Interact Incorporated, enabler of premium voice and data solutions for worldwide carriers and enterprises, today announces their renewed committed partnership with Aculab as the popularity of VoiceXML technology grows. The Aculab Prosody product range integrated with Interact’s VoiceXML/CCXML based interpreter provides feature rich and high density media processing with call control signaling, IP and PSTN connectivity. This allows operators worldwide to introduce and deliver new and innovative voice and data service offerings, including interactive voice response (IVR), voice portals, conferencing services, voicemail, unified messaging platforms and prepaid services to meet ever changing market demands.

For over 26 years, Interact has provided high performance telecommunication solutions to operators and enterprises throughout 28 countries across the globe. Aculab, with over 30 year's experience, also provides a mutual level of stability, continuity of ownership, and strategic direction. This experience combined into a partnership with over 15 years of success guarantees our customers’ long term success in an ever changing market.

As the industry shifts from legacy proprietary systems to open-source VoiceXML- based applications, the Interact, Aculab integrated VoiceXML/CCXML based interpreter delivers an industry leading high performance, high density solution to meet these market changes. “Together, both Interact and Aculab’s long term proven track records in the industry ensure our customers receive world class products and unparalleled support services, enabling them to bring new and innovative solutions to market in a timely manner,” stated Greg Gissler, Founder, VP, CTO of Interact Incorporated.

Interact’s VoiceXML/CCXML based interpreter SPOT, integrated with the Aculab Prosody line is available immediately, enabling operators worldwide to take advantage of the endless voice and data service offerings made possible through Aculab and the Interact VoiceXML/CCXML based interpreter.

“ We are delighted at the partnership with Interact and being able to offer our customers what we believe is the industry’s most powerful and scalable, high performance VoiceXML/CCXML based solution. Most interpreters on the market today, as high level applications become more dense and complex, experience operational barriers, even at medium densities. The combination of the Interact SPOT interpreter and Prosody X means solutions that handle hundreds to thousands of simultaneous calls can be confidently specified with no performance bottlenecks.” Chris Gravett, Sales and Marketing Director, Aculab.

About Interact:

Interact Incorporated is an innovative software company dedicated to developing high performance communication solutions for enterprises and operators worldwide. Since our inception in 1981, it has been our goal to create customizable, open, and portable components and solutions that exceedingly surpass industry standards. With decades of experience and continued evolution, Interact is equipped to provide cutting-edge products and solutions to customers across the globe.

Privately held Interact Incorporated is headquartered in Lincoln, Nebraska, with a Research and Development facility in Austin, Texas, as well as a regional sales office in Phoenix, Arizona.

Look for Interact’s new and improved website, to be launched on November 20, 2008.

For more information, please go to www.iivip.com.

About Aculab:

Aculab enables developers and systems integrators to produce a variety of high performance communications solutions. Aculab’s portfolio offers an exceptional mix of capabilities that are easy to integrate and bring real value - reduced costs, increased customer satisfaction and competitive advantage. A complete range of open standards building block technologies for use within telco or enterprise environments, as well as essential support services, are offered. Products include media resources, digital network access, VoIP, fax, speech processing and conferencing. Support is available to help developers through each stage of their product’s life cycle including pre-sales consultancy, technical support, training and marketing. Aculab's head office is located in Milton Keynes, UK with offices in the USA, Germany and Australia.